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How many times have you run into a problem on your PC that you couldn't solve? How often have you thought about calling a friend to help you solve that problem but were too embarrassed to admit that you couldn't figure it out? Wouldn't it be nice if you had someone you could call to give you answers? That's what we're all about.


Our Mission

Our purpose is to help you solve those problems that appear to be simple, but you can't quite figure out. We will help you solve those problems, large and small.  If we can't do it immediately we will either research your problem and get an answer for you, or we will direct you on to someone who can solve your problem. And if we can't solve your problem, we won't charge you for our time.


Company Profile

Our principal has been using computers since the '70s, working with every type of desktop machine from Atari, Apple and Processor Technology computers of that distant day to the mega-fast PCs and MACs of today. Today he maintains  a number of clients with equipment ranging from small-office mixed networks of PC and Macintosh computers to home users that just want to get more out of their computer. These systems include software ranging from the Windows XP & Vista to  Macintosh OS X to the  more familiar Office word-processing and spreadsheet applications.

Recognizing that none of his generation was born with a computer in their right hand, he has been called upon by associates from secretaries to executives to make sense of a new world for them, to help them accomplish simple to complex tasks ranging from installing hardware, software and operating systems to installing and administering computers, servers and networks in homes and small businesses. The major asset he brings to the table is the ability to explain what is going on (or went on) to those who haven't a clue. More over, in most cases he fixes it and provides you the tools to avoid having "it" happen again.


Contact Information

Telephone
831-427-2000
FAX
831-423-0601
Postal address
488 Paradise Park, Santa Cruz, CA 95060
Electronic mail
General Information: info@basicitsupport.com
Customer Support: Todd Williams
Webmaster: webmaster@BasicITSupport.com

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Last modified: 07/05/09